They were very helpful and worked to bring the montly payment down, josie, was a very friendly, understood my budget issues and assisted me well.
If you ever go there speak with Juan best customer service ever really worth it.
Excelente
Zero stars por lacks Edinburg location and for the people works there. They do the wrong order and they never deliver the furniture on time this location is sucks.
Lupita from the service department has given me the run around about not being able to get a response from the Manufacturer in 5 months regarding my seat covers. Mind you my furniture is covered by the insurance I purchased my furniture with in September 2015. Everytime I call to get an ETA she always has an attitude, like if I'm bothering her when this has been an on going issue for months. She stated she spoke to someone 3 weeks ago and my seat covers would arrive sometime the following week. I called today and she was rudely answering my inquiry stating they had not got there and was being sarcastic. This lady does not know what she's doing. She does not value her customers. Her attitude is unacceptable, her English is not that good. (Laughs) This is an unfortunate experience with Lacks in Edinburg, I do not recommend anyone to shop their furniture with them.
Lacks Furniture Showcase is a US Furniture Store based in Edinburg, Texas. Lacks Furniture Showcase is located at 2636 S. EXPWY 281, Edinburg, TX 78539, USA.
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